Privacy Policy
Last updated: January 15, 2026
1. General Information
Moneticaa SpA (hereinafter, 'Moneticaa'), with RUT 77.452.318-K and registered office at Av. Apoquindo 4700, Office 1203, Las Condes, Santiago, Chile, is responsible for the processing of personal data that you provide to us through our website moneticaa.com. This policy describes how we collect, use, store, and protect your personal information in accordance with Law No. 19,628 on the Protection of Private Life and its reform under Law No. 21,719 (effective from December 2026).
2. Data We Collect
We collect the following personal data when you interact with our platform: identification data (full name, email address) voluntarily provided through our contact form; browsing data (IP address, browser type, pages visited, session duration) collected automatically through cookies and similar technologies; and preference data (selected language, cookie settings) to personalize your experience on the site.
3. Purpose of Processing
Your personal data is processed for the following purposes: responding to your inquiries and requests for information about our real estate crowdlending services; improving the functionality and browsing experience of our website; conducting anonymous statistical analysis of platform usage; complying with applicable legal and regulatory obligations under Chilean law; and sending commercial communications only if you have given your express consent.
4. Legal Basis for Processing
The processing of your data is based on: the consent you provide when completing our forms and accepting this policy; our legitimate interest in improving our services and user experience; and compliance with legal obligations under current Chilean regulations, including the provisions of the Financial Market Commission (CMF).
5. Data Transfer and Storage
Your personal data is stored on secure servers located in Chile and, in some cases, on international servers operated by cloud service providers that comply with internationally recognized security standards (ISO 27001). We do not sell, rent, or share your personal data with third parties for commercial purposes. We only share data when strictly necessary for the provision of our services or when required by law.
6. Data Subject Rights
In accordance with current Chilean legislation, you have the right to: access your personal data and request a copy thereof; rectify inaccurate or incomplete data; request the deletion of your data when it is no longer necessary for the purpose for which it was collected; object to the processing of your data in certain circumstances; and request the portability of your data in a structured and commonly used format. To exercise these rights, send an email to privacidad@moneticaa.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, role-based access controls, continuous security monitoring, and periodic audits of our systems.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable legal obligations. Data provided through the contact form is retained for a maximum period of 24 months from collection, unless there is an existing contractual relationship.
9. Changes to This Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with the date of the last update. We recommend that you periodically review this policy to stay informed about how we protect your data.
10. Contact
If you have questions, comments, or requests related to this privacy policy or the processing of your personal data, you can contact us at: Moneticaa SpA, Av. Apoquindo 4700, Office 1203, Las Condes, Santiago, Chile. Email: privacidad@moneticaa.com. Phone: +56 2 2345 6789.